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Documentation Equals Evidence
Building a complete and thorough repair file requires forethought, planning and time. There is no easy solution as each shop operates a bit differently. Many shops have never even thought about their front office operations as doing anything more than greeting customers, writing estimates and collecting payments. In fact, the office operation controls their entire business. Think about how your health is documented...
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Your Estimating Skills Must Evolve with Vehicle Technology
Vehicle technology has evolved rapidly in recent years. From simple air conditioning, power windows and power door locks being listed as options in the 1980’s, to onboard computers that correct driver input and perform tasks for us such as, braking and steering adjustments, the pace of vehicle safety advancements is mind boggling.
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Why do you take photos of Collision Repair?
When asked, “Why do you take photos of collision damage?” many will answer, “because the insurance company requires it.” That may be one aspect of “why,” but do you even consider if your shop should require photos for your own documentation and protection? Forget about insurance company requirements for a moment and think about what photos your business should require.
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Poor Images Cost You Money, and Believe Me, Your Images Are Poor
Collision Photography is not about writing estimates from photos, rather it is the skill of documenting damage, repair processes and repair quality with images. Taking good images that show the subject is not as simple as “point and shoot.”
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